Q&A with Max and Krissie
Now, Max, I'll ask you to join me and we'll answer some questions.
I believe we had a few sent through prior to this call.
Max: So we did indeed. And we've got a couple over the Q and A as well, so I'll run through those quickly if you don't mind answering them, Krissie.
The first question is can you add someone else, to an office day or remove someone if they're booked in incorrectly?
**Krissie:**Yes, absolutely. So I'll share my screen again and show you how that works.
So to add or remove someone, all you need to do is click on view more next to the given day.
Let's say it's for today, and you can just scroll down, click on manage attendees, and here you can click next to the person or search for them.
So let's say, Jihyo iis not well today, not able to make it. Maybe the last thing on her mind might be to cancel her booking, so I can do that for her. Just click remove and that will remove her booking. Very simple.
And in the same way, you can just click on, Add People and then search for the name. Let's book her back in because I think she's feeling fine and she's in the office, and I can book her into… okay, I can't find ‘tech’, so let's just do Marketing.
So as an admin, this is how you book. Let's pretend that worked.
Max: Perfect. A couple of other questions or, answering one straight away, yes the recording will be, will be shared afterward. So, no problem about that.
Next, how do we get to the insights page?
Krissie: To get the insights page, all you need to do is, if you are an admin, you can access it through, the homepage. So you just click on it here.
You should have it available if you don't see it. sometimes it could be because you are not an admin or, I don’t know, you should be able to see it if you're an admin of Officely and if you are on a premium account.
If you're not on premium, Insights are not available. So if you u can't see it there, either get in touch with us and we can make you an admin or, get in touch with your admin and and they can make you an admin.
Max: So moving on to the next one, how can I check attendees per day, for example, who was in last Friday?
Krissie: Okay. To do that, you can just go back, scroll all the way down and you can click on Export Past Data.
Once you click on it, it allows you to choose the dates that you want, my laptop seems to be glitching a little bit, I probably need to restart it. But if you click on it, it should allow you to see what date you'd like to export the data for?
So let's say last Friday, you can just click on it. And choose what kind of data you want.
Let's say bookings and hit submit.
This will download the data. It'll then be sent to your messages tab. You can just export it there and have a full view of everyone that was in that day, any extras that they chose, where they sat, and who they are.
**Max:**Great! How can I, if I'm booked into the office frequently… is there any way of doing recurring bookings rather than having to manually book in every single day?
**Krissie:**Yes. So to do that, you just go to Settings, everyone can do this. All employees have access to Preferences. They can just go to Preferences, scroll down and go to bookings.
Again, it’s a premium-only feature. Click here and choose your date and what will then happen obviously on a weekly basis.
We'll book you in for the following week. So we don't reserve lots of dates in advance, just in case you might be going away or have holidays coming up, so yeah, you can enable it here.
Max: Great. And then the last question is about Office Extras.
‘How do you go about setting that up, and what are the best Office Extras that you've seen that work?’
**Krissie:**Well, I love this question, very cool. Okay, so if you go to the Officely homepage again, go to View More. As an admin, you should be able to see this Manage Extras option.
Once you click on it, you can then.. the world is your oyster, add whatever you like… you just click on Add Your Own and then name it, and then add an emoji, which is a very important step.
My favorite I'd say are traveling, even though obviously we don't fly to other offices as we have just one in London at the moment.
But I think this is a great feature. If you are ever traveling for work and going to a different office, you can just click that so everyone can see that you are traveling from afar.
Or breakfast. We use that a lot.
Dogs, we don't get many office dogs coming in, even though Max has one, but yeah, doesn't happen much.
But yeah, dogs is a great feature. We do have babies come in a lot, that's great. Any other questions?
Max: And we just had a comment saying, ‘We have dogs as an extra, it's a really popular one in my office.’ so that's great to hear.
That's all the questions. So, thank you very much for doing that, Krissie!
Krissie: No worries at all. If anyone has any questions after the call, feel free to email, reach out and yeah, hope it was helpful!
Max: Oh, sorry a couple of other questions, have, have just come through. ‘How can I see who is listed in Officely? I want make sure all our employees are in there, so a current user list.’
Krissie: Yep. So to do that again, go to Settings, Offices, and then, oh, I don't remember when my laptop has been slow. And then View Members.
So this is where you can see everyone that's in Officely and using it as well as Insights. Actually Insights is a great way of looking at it.
But here if you go to Offices, View Members, you can see everyone that's here and if you ever need to remove a member, you can do it here as well.
So yeah, this is how you can access it.
Great question.
Max:** David just asked, ‘Do you offer charity pricing?’
Yes, we do. David, feel free to reach out to Krissie and we can, we can get that set up for you.
And then Becky's asked: ‘Love the meeting room feature. We use Outlook instead of Google Calendar.’
We do plan to expand that to Outlook products as well. So we'll be sure to update you once we've launched that across Outlook.
**Krissie:**Yay, yay!
Max: And then more people asking for the recording. We'll send that to you, straight away afterwards.
**Krissie:**Yes, 100%. And we'll start making these more regular. So, we're hoping to do this once a month, ideally.
Hopefully. So yeah, make sure to join us on the next one. The date is every second Tuesday of the month.
Max: Great. Thanks all for joining!
Krissie: Thanks guys. Have a great rest of your day. Bye-bye.
